Blank page mayhem is an understatement. More like total refresh-page, login chaos. Several weeks ago and last week I tried to login to my WordPress page and this was all I could see.
The image above is a screenshot of what I would see after logins and page refreshes. I’m sure over the time span hundreds of attempts were made. When I would get the page to load, any click would lead to a page like the one shown. Looks like a WordPress page without anything. No possible way to use their help because when I was able to click on it, same blank page.
It was maddening. To make matters worse all I could find online about the same or similar problem was, “WordPress White Screen of Death” and “professional debug” references. Uh-oh! After what seemed to be my ten thousandth attempt to reach a help page I did.
Not directly. I searched for WordPress help and followed that link. Finally I’d located a way to contact them for help on the issue. Sent a note, then, woke up with a keyboard imprint on my face and computer mouse in my hand. Wow did my neck hurt. My face did too the keyboard makes a horrible pillow. Hope I don’t do that again. Go ahead and laugh its funny.
Awake it was time to work on 3-D, in the physical dimension projects. Otherwise known as real life. Now, not an hour after reading “I checked your site and I don’t see blank page, I see stats page, posts, pages and everything is working as Could you please retest after clearing browser’s cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache. If you still see the issue then please share screenshot https://en.support.wordpress.com/make-a-screenshot/ so we can check and investigate this further.” here it is. Another blog about, every day life. Included all the information in quotations it may help someone else.
A reference is made to a “screenshot” in the reply. Something I’d normally send to aid in clarifying my problem. The fact I didn’t send one shows me how sleepy I was. Followed the suggestion to clear the cache and then logged in and it seems to have worked. I had to search Apple help to learn how to do it. Not as easy or detailed a process as when I maintain website information on a Windows based PC compared to the way I have to using Apple.
I’ll have to keep using WordPress to see what happens next. If the same thing happens I’ll try the suggested remedy and see if it solves the issue. What an experience it was to see the WordPress basic page layout but nothing else. The screenshot says it all.
For now I’m here writing and working on catching up. We’ll see what happens next. -13